Elegant Luxury Reborn

                
          Returns & Refunds

At Black Reina Luxury, each piece is thoughtfully curated and often one of a kind. For this reason, all sales are considered final.

Every item is carefully inspected, authenticated, photographed, and described as accurately as possible to ensure complete transparency before purchase. We encourage you to review all product details and images carefully before placing your order.

If you have any questions about a piece, we are happy to provide additional information, measurements, or photographs whenever possible.

If your order arrives with an incorrect item or is significantly different from its description, please contact us within 3 days of delivery at concierge@blackreinaluxury.com. Requests submitted after this period may not be eligible for review.

If your request is approved, the item must be returned in the same condition in which it was received, with all original accessories, packaging, tags (if applicable), and without any additional signs of wear, damage, or alterations.

Once the returned item has been received and inspected, any approved refund will be issued to the original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the return is the result of an incorrect item or an item that is significantly different from its description.